| LUXTIME DENMARK - RETURN & EXCHANGE |
| RETURNING AN ITEM FOR REFUND OR EXCHANGE |
When purchasing products from Luxtime Denmark, the customer has the right to return or exchange an item, without giving reasons, during the legal limit of 14 days. However, Luxtime keep a return or exchange period of 30 days.
In order to exercise your right to return or exchange, you must inform us of your decision by means of an unequivocal statement (eg in writing by post or e-mail).
In order to comply with the return or exchange period, it is sufficient to send your communication regarding your return or exchange before the period of 30 days has expired.
The return or exchange period will expire 30 days after the day on which you or a third party designated by you, who is not the carrier, has physically received the item(s).
Please return the item(s) with all accessories, in its original state and packaging, and in accordance with the reasonable and clear instructions provided by us.
When we receive your return or exchange we will send you an e-mail regarding the further process.
| SEND YOU RETURN OR EXCHANGE TO THIS ADDRESS |
Return / exchange dept.
Important: Please include a copy of your order confirmation or invoice. If you don't have your order confirmation or invoice, please contact our customer service department.